Step 1 of 5
Biweekly visits
Our Territory Manager visits your wash every two weeks to make sure everything is running smoothly and you never run out of inventory.
Next: SMIAbout
Our process.
How we stock, deliver and service your wash, and everything else we bring with it.
The proven process: five steps, repeated at every wash.
Step 2 of 5
SMI (supplier managed inventory)
Our customers don't have to worry about placing any orders. You tell us what levels you want to be at and we manage all of the backroom inventory.
Next: CPO
Step 3 of 5
CPO (chemical performance optimization)
We're more than delivery drivers. Our Territory Managers know how to troubleshoot and fix problems related to chemical dispensing in order to optimize wash performance
Next: Personalized delivery
Step 4 of 5
Personalized delivery
Every delivery is made in a Mercedes-Benz Sprinter van, so our drop-off never gets in the way of your wash. No LTL or freight. Just your assigned rep, in a van, every two weeks.
Next: Cost and site visit analysisSample report · names and figures are illustrative
Reports MSI <reporting@mastsolutionsinc.com>
Oct 14, 2:18 PM
to Dana Price
Site Visit Report — Riverside Express Wash – Millbrook, PA — October 14, 2026
Your first point of contact for any questions, concerns, or needs is your local chemical rep:
Alex Moreno — (717) 555-0148
Do not hesitate to reach out via text, call, or email, whatever works best for you!
| Date of visit | October 14, 2026 |
|---|---|
| TM name | Alex Moreno |
| Car wash site | Riverside Express Wash – Millbrook, PA |
| Name of manager on site | Dana Price |
| Wash Quality | |
| Clean? | Yes |
| Dry? | Yes |
| NotesA few SUVs leaving with water on the rear hatch. Drying agent turned up slightly; will recheck next visit. | |
| Shiny? | Yes |
| Chemical Application | |
| Chemicals working to spec? | Yes |
| NotesPresoak and high pH titrations are within the target range. | |
| Chemical coverage good? | Yes |
| CTA wheel cleaner working? | No |
| NotesDriver-side nozzle partly clogged. Cleaned on site and confirmed a full spray pattern before leaving. | |
| Tire shine application good? | Yes |
| Water Quality | |
| Hardness (at chemical boards) | 2 gpg |
| TDS (from spot-free rinse) | 12 ppm |
| Water softener salt adequate? | Yes |
| NotesAbout half full. Should last until the next visit. | |
| Mechanical Observations | |
| Backroom | Clean and organized |
| NotesRestocked two drums of presoak and one of tire shine to your set levels. All labels in place. | |
| Tunnel | Good condition |
| NotesSmall drip at the triple foam manifold fitting. Pointed it out to Dana. | |
Next steps
- Recheck dryness on rear hatches after the drying agent change.
- Inspect the CTA nozzles again next visit to make sure they stay clear.
- Dana's team to tighten the triple foam fitting. We can bring a replacement if needed.
Generated automatically by MSI Site Visit System · October 14, 2026 · Rep: Alex Moreno
Step 5 of 5
Cost and site visit analysis
Everyone says they're doing their job well. We prove it. We report consistently on both wash performance and cost per car for your site, so you always know exactly what's going on at all your sites
Then it starts again400+washes serviced
Our service network
Stock close to every wash.
Warehouses in Pittsburgh, Lancaster, Brooklyn and Haverhill, with more on the way. Pick a warehouse to see the area it serves.
Beyond the MAST Advantage
Everything we offer.
Leading-brand chemistry
Lines from top manufacturers plus our own house line, matched to your wash.
Water savings
Our playbook helps you use less water per car without giving up a clean, shiny finish.
Site visit reporting
Optional: a written report after each visit, emailed to you.
Mpulse tracking
Weekly reports on chemical and water cost per car for every site.
Chemical service team
Service for your dispensing equipment, with wear parts on the van.
Equipment sales & referrals
Help sourcing the right equipment, or the right partner for it.
Safety training
Chemistry and safety training for your team.
Consulting
Advice on packages, process and running a better wash.
Marketing support
Car wash branding, custom reservoir tank covers, signage and more.
Our goal is to sell what's best for your wash.
Water savings
Most washes use more water than they think.
Almost no one realizes how much water goes into every car. We help you dial it in, and still send out a clean, shiny car.
Ask about our water savings playbookCase study
42 → 18
Gallons per car
One customer's results with our water savings playbook.