FAQ
Straight answers.
The questions car wash owners ask us most.
No. There are no minimum orders, no freight charges and no surcharges. For most customers we handle chemical inventory and ordering.
Brooklyn, NY; Lancaster, PA; Pittsburgh, PA and Haverhill, MA, with more on the way.
Your own Territory Manager, by Sprinter van. You have the same rep on every visit so that they learn the needs and rhythms of your wash.
Most sites are visited every two weeks. Each visit includes a site walk, and you get a monthly cost analysis of what your wash is using.
Lines from many of the industry’s leading manufacturers, plus our own Mast Solutions house line. See the full list on the Products page.
Through a supply agreement, by the unit, or on a cost-per-car program. We set it up the way that fits your wash.
Yes, with limits. We don’t perform mechanical or electrical service, but your Territory Manager can work on dispensing equipment, and our vans carry common wear parts.
Yes, if you want them. Ask your Territory Manager about receiving a comprehensive report after each visit.
A platform that tracks chemical and water cost per car for every site and presents the data on a dashboard where you can see all of your sites.
On our Products page, each brand links to its manufacturer’s SDS library. Sheets for our own Mast Solutions private-label products are on our Safety Data Sheets page.